Ankur’s tweet quickly grabbed the attention of smartphone enthusiasts across India and soon after OnePlus responded to it. Ankur deleted the tweet after OnePlus’ response. As per the tweet, the OnePlus Nord 2 was just 5 days old. The company hasn’t provided an official statement to the media but it said that is looking into the matter and trying to “make amends and turn this around” for the user.
@eranksh @OneNord2 @OnePlusNord2_ Hi Ankur. We are gutted to hear about your experience. We are deeply concerned an… https://t.co/luxmHUOeoc
— OnePlus Support (@OnePlus_Support) 1627810261000
As described by the victim, there was no physical interference with the device that may have caused the incident. “All of a sudden the phone blasted and smoke started to come out of it. Due to this blast, she met with an accident.”
The OnePlus Nord 2 was launched just a couple weeks back and the device has just started to go on sale. While incidents like this can be scary, there’s very little reason to believe that OnePlus Nord 2 is not a ‘safe’ phone to use. Phones from Samsung, Apple, Huawei and other brands have also caught fire and exploded. In fact, some models of Apple MacBook and Galaxy Note 7 smartphone have been earlier banned from flights. This was done after these companies issued a recall of these devices as some models posed fire safety risk.